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The solution given by OfficeHQ is professional. The backend system is intuitive and caters to our company requirement for overflow calls. I would certainly recommend any type of small organization looking for a digital reception to think about the service provided by OfficeHQ.

As a local business, every brand-new organization lead matters. In operation OfficeHQ, we're certain that not one of our important leads will certainly be missed out on no matter the time of day. We like the flexible solution offering and locate it to be a cost-effective means to offer 24/7 function to our customers.

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Would advise them to others. We've partnered with OfficeHQ to provide our callers friendly assistants to handle our telephone calls when our group are busy, as a genuine person is a lot better to speak to than voicemail we discover! We use their solution for details project sales lines, the office line and mobiles when we are in conferences or onsite mostly.

They happily and professionally dealt with numerous of my phone calls when we were a little short-staffed. We have been making use of OfficeHQ for a number of years currently. In our capability of a health and wellness care company, having all unanswered phone calls got as messages in real-time as e-mails is very useful.

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Extremely customized, flexible to suit our organization needs. Well worth it! In the start-up stage for my legislation method, I chose a digital reception service to prevent the overheads of a full-time assistant. There was some initial worry around whether the configuration would certainly be smooth and whether a high requirement of telephone call experience for my clients could be preserved, however it's been great.

OfficeHQ have made an enormously positive distinction to our organization for the past 18 months. They also provide your company with a contact number and are great for legimitising virtual/online companies (and naturally others too). I very advise them should you require a part-time reception resource. As a small and active team, we don't have capability to handle new lead telephone call on a routine basis.

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Phone calls are addressed by friendly, well-spoken virtual aides and we obtain prompt e-mails containing the brand-new telephone call information. Has actually been very convenient for our small organization particularly with team taking leave or when they are off sick.

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No problems and extremely easy to manage. Our company runs a very hectic phone call centre and we make use of OfficeHQ for call centre overflow to take those telephone calls we're not able to promptly take care of. This totals up to over 15,000 calls per year that OfficeHQ takes care of on our behalf. We've located the service to be definitely seamless with all telephone calls being answered on an extremely timely basis with instantaneous messaging and real-time coverage.

The procedure of setting up our business was so very easy and the customer solution is superb. Having used your solution continuously for 15 years (given that 2007), OfficeHQ has absolutely set the standard for this market.

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Price-wise: nothing else solution out there comes close! Not a solitary price boost during all this time around. Discuss taking a service for provided it truly does not obtain any much better than this. Thank you for the years and years of quality solution you have offered my service. 100% recommended a remarkable service and super-friendly personnel.

Customers often certify our solution by calling us prior to they schedule, so it is sales vital that our phone is always responded to properly and quickly. OfficeHQ does that for us when we are remote to the workplace.

That lastly never happened, as the service from the operatives in this company have actually been so good that they have actually practically ended up being part of the FireCrunch group. The almost instant relay of customer telephone calls by email and message to our field operatives allows us to respond to client enquiries without delay, plus the form system developed enables direct packing to the FireCrunch CRM without any manual transfer called for by FireCrunch.

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I engaged with OfficeHQ when I started my professional solutions company in March 2008. I could be anywhere in the globe and be certain a genuine individual would certainly be there to take a call from a client.

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I very recommend OfficeHQ. As I move right into retirement, I am really thankful for the support from the group at OfficeHQ.

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We have actually been using OfficeHQ for over one decade and it's such an incentive to be totally free of staffing headaches, such as when they call unwell. With OfficeHQ as part of our group, there is constantly somebody readily available to respond to calls. OfficeHQ guarantees phone calls to HR National are responded to 24 hr a day, 365 days a year.

I have actually been very pleased with their service over the past 18 months. We are a really busy property firm that needs quick and efficient service for all of our telephone calls. From taking home enquiries, to providing information about "open for examinations" to purchasers, OfficeHQ has had us covered.

OfficeHQ gives us the capacity to do what we do best, both in the facility and off-site. virtual assistant receptionist. We're ensured in understanding we'll never miss out on an important telephone call or potential consultation, all for a fraction of the price of having our very own receptionist.

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I could not rank OfficeHQ and their solution extremely sufficient. We have actually been working with OfficeHQ for over 8 years. We are no longer interrupted with phone calls, consumers' details are taken properly then you can select email or SMS notice.

This is the perfect method to systemise your service so you can move on with what you do best in your service. We are going crazy fans! Well done OfficeHQ, we would certainly be shed without you! Stop Noise Windows has actually been making use of OfficeHQ for years. It supplies us with the comfort that our clients will certainly always be talking with an individual, not an equipment.